Eligibility and Enrollment | Get Ardent Benefits (2024)

Employee Eligibility

Full-time or regular part-time employees working at least 20 hours per week become eligible for benefits on the first of the month following 30 days of continuous active employment.

Dependent Eligibility

You may cover your spouse or domestic partner and your eligible dependent children up to age 26.

An eligible dependent includes:

  • Your legal spouse-an eligible dependent spouse does not include an individual from whom you have obtained a legal separation or divorce
  • Your Domestic Partner- as long as he or she meets the definition of Domestic Partner as stated in the Domestic Partner Affidavit
  • A dependent child until the child reaches his or her 26th birthday.

The term “child” includes the following dependents:

  • A natural biological child;
  • A stepchild;
  • A legally adopted child or a child legally placed for adoption as granted by action of a federal, state, or local governmental agency responsible for adoption administration or a court of law if the child has not attained age 26 as of the date of such placement;
  • A child or grandchild under your (or your spouse's or Domestic Partner's) legal guardianship as ordered by a court; provided, however, that if such child or grandchild is under your Domestic Partner’s legal guardianship and is not also your tax dependent, Your Domestic Partner must be properly enrolled in the planfor such child or grandchild to be enrolled in the Plan;
  • A child who is considered an alternate recipient under a QMCSO;
  • A child of a Domestic Partner (provided such Domestic Partner is properly enrolled in thePlan).


If you are a new hire, you have 31 days from the hire date to enroll for coverage. If you experience a Qualifying Life Event, you have 31 days from the event date to enroll or change your coverage.

Please follow these steps to access the enrollment tool or register your account:

  • Visit www.getardentbenefits.com/enroll.
  • If you already have an account, enter your email user ID, then enter your password. Select how you want to receive the verification code (email or phone) and then enter the code to verify your information.
  • If you are new to our enrollment tool, Select "First time user? Create an account."
  • Enter your Social Security number, which will link your login to your record in our enrollment tool. Like with many secure websites, you may be asked to prove you are human. reCAPTCHA software will display images, and you must choose the correct ones.
  • You will need to confirm your personal information and answer two out of three questions correctly.
  • You will be asked to verify both your email address and personal phone number.
    • You will receive an email with a six-digit verification code. If you don't see it in your inbox, check the spam or junk mail folders. Use the code to verify your email address.
    • You can verify your phone number via text or call. Request a text code, and you will receive a six-digit code via text, or you can request a call. Press # when prompted on the call to finish your authentication.
  • Create a password for your account. It must be at least eight characters long and include:

-An uppercase letter.

-A lowercase letter.

-A number and/or symbol

  • Accept the terms on the online authorization.
  • To return to the enrollment site, enter your email address as your user ID and enter your password. Select how you want to receive the verification code (email or phone). Enter the code to verify your information.

Review and confirm your choices

  • Review your benefits elections.
  • Make sure to submit your elections.
  • Print and retain a copy of your benefits summary page.

Verify your dependents

  • You must verify your newly enrolled dependents within 30 days from the enrollment date. You will receive a communication from the Ardent Benefits Service Center about the required documentation and the steps you must take to complete the dependent verification process.

Important: Spouses or domestic partners who have medical coverage available through their own employer must enroll in their employer’s plan for primary medical coverage.If you enroll your spouse/domestic partner, coverage under the Ardent medical plan will be secondary.If your spouse/domestic partner is not employed, is self-employed without accesstocoverage, or is employed but not eligiblefor coverage in his/her employer's medicalplan, you canenroll your spouse/domestic partner, and coverage under the Ardent medical plan will be primary.

If you are enrolling your spouse or domestic partner in Ardent’s medical coverage, you must answer the Spousal/Domestic Partner Employment Verification question during your benefits enrollment. If applicable, your spouse’s or domestic partner’s employer may be asked to verify eligibility for coverage under the employer’s plan.

Eligibility and Enrollment | Get Ardent Benefits (2024)


How do I verify eligibility for VA benefits? ›

You also can visit www.va.gov/healthbenefits/vhic or call 1-877-222-VETS (8387) Monday through Friday between 8 a.m. and 8 p.m. ET.

Why is it important to verify insurance eligibility and benefits? ›

It helps your organization's financial security and minimizes claim rejections. If you provide services without verified insurance, a claim may be a loss from the beginning. Identifying service costs before a patient receives care can also drastically improve the patient experience.

What disqualifies you from VA benefits? ›

However, barring a ruling of insanity, VA does not provide benefits to service members who are discharged with a “dishonorable discharge;” service members who were discharged for desertion, mutiny, going AWOL for 180 continuous days, or espionage; or service members discharged by sentence of a general court martial, ...

What conditions automatically qualify you for VA disability? ›

What conditions are covered by these benefits?
  • Chronic (long-lasting) back pain resulting in a current diagnosed back disability.
  • Breathing problems resulting from a current lung condition or lung disease.
  • Severe hearing loss.
  • Scar tissue.
  • Loss of range of motion (problems moving your body)
  • Ulcers.
Aug 15, 2023

What questions to ask when verifying insurance benefits? ›

3. Gather all the crucial benefits information and record it in your EMR.
  • Can you confirm the patient's policy and group number, the name of the policyholder, and the relationship of the policyholder to the patient?
  • Can you confirm your claims address?
  • Is this policy active, and if so, what is its end date?

What is the difference between benefits and eligibility? ›

It's essential to verify a client's eligibility before providing any services to ensure that they are covered and that you will be reimbursed for your services. On the other hand, benefits refer to the specific services that are covered under an insurance plan.

What are some of the factors that affect eligibility for insurance benefits? ›

7 Factors that affect group insurance eligibility and coverage
  • Company values and culture. ...
  • Waiting period. ...
  • Employee class. ...
  • Location. ...
  • Age. ...
  • Family composition. ...
  • Pre-existing medical conditions.
Nov 7, 2023

How do I determine VA eligibility? ›

At least one of these must be true:

You were discharged for a disability that got worse in the line of duty. You're a combat Veteran discharged or released on or after September 11, 2001. Learn more about eligibility for transitioning active-duty service members and returning combat Veterans. You get a VA pension.

Is there a way to verify Veteran status? ›

The Form DD-214, Certificate of Release or Discharge from Active Duty, verifies that status.

Can you make too much money to receive VA benefits? ›

Some Veterans are eligible for VA health care no matter their income. You may be eligible based on your VA disability rating, service history, or other factors. If you think you may be eligible, we encourage you to apply anytime.

What is a certificate of eligibility from the VA? ›

Learn how to request a VA home loan Certificate of Eligibility (COE). This is the first step in getting a VA-backed home loan or Native American Direct Loan. It confirms for your lender that you qualify for the VA home loan benefit. Then, choose your loan type and learn about the rest of the loan application process.

Top Articles
Latest Posts
Article information

Author: Lilliana Bartoletti

Last Updated:

Views: 5636

Rating: 4.2 / 5 (53 voted)

Reviews: 84% of readers found this page helpful

Author information

Name: Lilliana Bartoletti

Birthday: 1999-11-18

Address: 58866 Tricia Spurs, North Melvinberg, HI 91346-3774

Phone: +50616620367928

Job: Real-Estate Liaison

Hobby: Graffiti, Astronomy, Handball, Magic, Origami, Fashion, Foreign language learning

Introduction: My name is Lilliana Bartoletti, I am a adventurous, pleasant, shiny, beautiful, handsome, zealous, tasty person who loves writing and wants to share my knowledge and understanding with you.