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The latest reports from users having issues in Alexandria come from postal codes 22306, 22307, 22304, 22302 and 22310.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Problems in the last 24 hours in Alexandria, Virginia
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Alexandria, Virginia
The most recent Comcast Xfinity outage reports came from the following cities:Washington, D.C., Arlington, Springfield, Woodbridge, Hyattsville, Takoma Park, Alexandria, Vienna, Falls Church, McLean, Temple Hills, Acco*keek, Suitland, Fort Washington and Annandale.
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| City | Problem Type | Report Time |
|---|---|---|
 Washington, D.C. | Internet | |
| Washington, D.C. | Internet | |
| Washington, D.C. | Wi-fi | |
| Washington, D.C. | Wi-fi | |
| Washington, D.C. | Internet | |
| Washington, D.C. | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Alexandria, Virginia
Latest outage, problems and issue reports in Alexandria and nearby locations:
- Vera Marie (@VeraMF11) reported fromWashington, D.C., District of Columbia
@PoPville anyone else's internet down? Xfinity (Comcast) service stopped working today at 2:30 pm. Maybe it is weather related? #WashingtonDC #internetoutage
- Jayeee (@Ooh_Im_Fanceyy) reported fromLake Arbor, Maryland
I hate @Xfinity internet service!!
- SWATI SRIVASTAVA (@swati2235) reported fromArlington, Virginia
Worst service ever #comcast very disappointing
- R. Patrick Shane (@Too_shanez) reported fromAlexandria, Virginia
I have spent upwards of 12 hours on the phone with @comcast customer service this week with absolutely no success or answer. It’s my opinion that they are intentionally throttling down our internet service during peak hours.
- Lucas (@foodlucas) reported fromWashington, D.C., District of Columbia
@JeffNeiman @xfinity many customers in dc are experiencing an outage?
- MISSIONARY JUANITO🍫 (@Juwanuwild) reported fromWashington, D.C., District of Columbia
@comcastcares why my internet down
- Vera Marie (@VeraMF11) reported fromWashington, D.C., District of Columbia
@capitalweather Maybe this explains the xfinity outage in NW
- Kate Hilts (@katehilts) reported fromWashington, D.C., District of Columbia
so Xfinity is down in like 12 major cities right now, feels like that should be illegal during a pandemic when streaming trash tv is the only thing keeping me mentally tethered to earth
- Brandon (@BrandonDuh) reported fromWashington, D.C., District of Columbia
@JeffNeiman Yeah I’m experiencing the same problems. Barely can get to 1 Mbps. Restarted modem twice and xfinity says all good.
- Lucas (@foodlucas) reported fromWashington, D.C., District of Columbia
. @xfinity techs need to be prioritized for the vaccine. My tech, Chris Garner, is literally going into people’s homes and helping them fix their connectivity needs so that they can continue to safely work from home. To me, he and all other techs are front line essential workers.
- mm🗽 (@melodymuses) reported fromWashington, D.C., District of Columbia
@comcastcares Why is it taking so long to restore service to 20010? It’s been more than 12 hours now.
- AlixTakesaBite (@AlixTakesaBite) reported fromArlington, Virginia
So I’m thinking about breaking up with my cable company. I know I’m a terrible #millenial for still even having a relationship with them! I pay more NOW for the same equipment @Xfinity gave me two years ago. Have you said goodbye to traditional cable? 📺
- Goddess (@dakiniyogini816) reported fromArlington, Virginia
@starkvillain Actually, I’ve never had a problem with Comcast
- Gilbert David Nuñez (@dr_gdnunez) reported fromAlexandria, Virginia
Frustrating to have to fight on so many levels right now, @comcastcares. Why am I paying for service that doesn’t work? Why is the app making me make an appointment for an area outage? Why don’t I get status updates when you push back the resolution time?
- R. Patrick Shane (@Too_shanez) reported fromAlexandria, Virginia
. @AlexandriaVAGov @justindotnet it is absolute insanity that @comcast has a monopoly on high speed internet in this city. We must allow competition to force them to provide better service. The time for fios is well past due.
- Justin Michaels (@JMichaelsNews) reported fromFriendship Heights, Maryland
@Ryan__Rigg @Xfinity I have a call into Xfinity. Friends in my building are all having issues though nothing is coming up on the outage map. Rats in the wires… 🐀
- Timbo (@BishYouCray2) reported fromArlington, Virginia
@comcastcares Congratulations! Your new Data Usage Plan just lost you a long term customer. Got the surprising email yesterday. Fios representatives happened by my house today. Yes. It costs more. But with you requiring customers to use your hardware for virus protection
- Lynda Pejic (@LyndaPejic) reported fromWashington, D.C., District of Columbia
@Xfinity How do I return the unwanted (did not order) cable box to Comcast? They sent us UPS when we didn’t order it. #help
- Emili Jean Jack (@emmajean014) reported fromWashington, D.C., District of Columbia
Worst company for customer service goes to @comcast @Xfinity
- BLS (@Brandy_Swayze) reported fromCabin John Park, Maryland
@verizonfios customer loyalty is not a thing they nurture! Maybe @Xfinity does?
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Derek Simcik (@Chef_Derek) reported
Omg @Xfinity this has been the worst experience ever trying to transfer my service to a new address… might just cancel and go with a different internet provider
- CurvyDivaLady (@CurvyDivaLady) reported
The @Xfinity rep tried to tell me I would need more service since I stopped using the box and that my internet would slow down but the box hadn’t been plugged in since June, it’s been in my car trunk the whole time 🤨 #upselling
- ឵឵Raccoon (@RaccoonSpeaks) reported
@Meriotown Depends I mostly think AT&T is the worse but mostly people hate xfinity because there bad customer support and also because they are Comcast (which owns universal also dreamworks fun fact)
- Frances (@FrancesW007) reported
@Xfinity I am about to cancel my service! I have tried for several weeks to get a technician to come to my house to fix a low hanging wire in my backyard. I am having a pergola installed and it is blocking it. I am sick of being redirected to agents. About to cancel service!
- Sabina A Ellis (@ALEXiTYMKT) reported
@Xfinity the lack of communication especially with another outage is ridiculous. I need a credit ASAP! 🤬
- Angela (@SmackyKennedy79) reported
@Xfinity Also, it's ****** you still charge an early termination fee when the areas you service are out of the customer's control. Utilities like yourselves are a monopoly.
- Gloria L. Vann (@foxxy39) reported
@XfinitySupport I switched to Xfinity over 7 months ago. Service has never worked. I have called and chatted through the app over 100 times. I have spent the last 24 hours being transferred to agent after agent over 10 times and not one completed the task. I have requested a refund still nothing
- nutzinov (@nutzinov) reported
is @Xfinity having problems in Jacksonville, FL?
- cb is aging backwards and i cant stop help (@cyberbabyyyy420) reported
@bowiesjunk same i had sprint for like a yr and then it merged into tmobile, but i just got xfinity internet & they have a deal rn where if i switch to xfinity mobile i can get like a $40/month deal for phone service added to my $40 internet (im paying $92 for tmobile rn)
- SavageGoddess (@uknowuluvNikk) reported
@Xfinity yall technicians are the worst from management and below. They installed a broke modem no internet at all I called over 10 times and NO ONE showed up to fix it after the supervisor said he would make sure someone came back! Very unprofessional im going to @verizonfios
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