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The latest reports from users having issues in Elgin come from postal codes 60124 and 60120.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,242 ratings
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Problems in the last 24 hours in Elgin, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Elgin, Kane County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Geneva, Elgin, Bloomingdale, Fox River Grove, Bartlett, Huntley, Wheaton, Algonquin, West Dundee, Glendale Heights, Carol Stream, Schaumburg, Hoffman Estates, Palatine and Lake in the Hills.
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| City | Problem Type | Report Time |
|---|---|---|
 Geneva | Internet | |
| Elgin | Internet | |
| Bloomingdale | Wi-fi | |
| Fox River Grove | Internet | |
| Bartlett | TV | |
| Huntley | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Elgin, Illinois
Latest outage, problems and issue reports in Elgin and nearby locations:
- Michael Garrett (@mgarrett96) reported fromSouth Elgin, Illinois
It feels weird saying this, but shoutout to @Xfinity for agreeing to not bill any of my service for a month due to an outage tonight. #twilightzone
- ram (@RamcyApostol) reported fromHuntley, Illinois
@comcastcares why is my wifi so bad
- SA (@shawn_anand) reported fromHoffman Estates, Illinois
@BWWMatt @comcast There support is down to, calls don't work and the sales centers don't know what's going on
- spooky ladybug đ (@morgan_reyes1) reported fromLake Zurich, Illinois
There is literally âan outage in my areaâ every other day with Comcast. I work from home 2 days a week and every single time we have an outage. So frustrating.
- Marc Spacone (@mspacone) reported fromLake Zurich, Illinois
@WatchMarquee @ColeWright @LenKasper @Taylor_McGregor @ihapp_1 @KrisBryant_23 Itâs too bad I canât watch any of it. Getting a deal done is just as important for the @Cubs as it is for @Xfinity.
- Frank (@FrankRian) reported fromCarol Stream, Illinois
@comcast fix internet very slow!!!
- JJ Corrado (@jjcorrado) reported fromLake Zurich, Illinois
@Xfinity Already talked to all of you and all you do is play pass the buck with every other person. Have the app, checked the status on everything, I know the drill. How bout less time telling me things that I already do and more time fixing problems.
- Liam Kibby (@liam_kibby) reported fromBarrington Hills, Illinois
@Xfinity I love having no service in my own house
- Nancy Rodriguez (@NancyArmyMom) reported fromElgin, Illinois
@WOWCare Seriously you need an app like @Xfinity!!! This WoW seriously Sucks!!! DO NOT FALL FOR THE PRICE!!! You get what you pay for!!$$$$
- JJ Corrado (@jjcorrado) reported fromLake Zurich, Illinois
So the plan was to stream. My internet has been out ALL EFFING DAY! @Xfinity get your sh*t together so I can make money and your customer service and prices blow ass. So we will see if it gets fixed tonight. Sorry guys @ACRSTormers @ACR_POKER
- Pat Evans (@patrickevansII) reported fromWheaton, Illinois
@IHSA_IL @IHSAScoreZone GIVE THE BROADCAST BACK TO COMCAST. THIS PRODUCTION CREW SUCKS !
- Jason (@BuggleJ) reported fromHoffman Estates, Illinois
@comcastcares come on guys fix the net I just wanna watch some tv
- Me & Michael (@RealMikeLaing) reported fromLake in the Hills, Illinois
We completely suffocate spending on public amenities and dudes who look like thumbs complain that you have to wait in line for 20 minutes to get service at a DMV. And meanwhile Comcast is one of the richest entities on Earth and their customer service is an infinite nightmare.
- Thomas Dorans (@TomDorans) reported fromElgin, Illinois
@hthill @Uverse @ATTHelp Same issue on xfinity.
- James (@jtmcad14) reported fromCarol Stream, Illinois
The #Cubs ownership and Comcast are both greedy megacorporations who deserve to be ridiculed. Sides don't have to be taken. They're both bad.
- Mike Raia (@generatorland) reported fromWheaton, Illinois
After scrolling down @Comcast's free movies OnDemand section for 30 minutes I've come to the conclusion that if bad movies were toilet paper we could wipe our asses for eternity.#SocialDistancingNow#SocialDistancing#ToiletPaperApocalypse #ToiletPaperPanic
- Ravi Inamdar (@InamdarRavi) reported fromCloverdale, Illinois
wasted 1.5 hours talking to manager and call support.. they r saying i dont get it.. i can go to next taco store and show u what receipy looks like đ ( chicken taco - $4.45 (not something from cilantro taco - $4.45!! ) vs xfinity device - $769)
- Jason (@BuggleJ) reported fromHoffman Estates, Illinois
Geeeesus @Xfinity internet sucks ... they should reimburse me for time lost at work .....
- Jeff Crowley (@Crowdawg54) reported fromWheaton, Illinois
Thanks @Xfinity - once again, I canât watch @DukeMBB tonight!!! This SUCKS - fix it already!!!
- (@MrsStanfasClass) reported fromHoffman Estates, Illinois
@comcastcares internet goes down mid Zoom with my 2nd hour. I rejoin via phone a few mins later. Not only are my minions still on the call, they had continued reading @geneluenyangâs #AmericanBornChinese like I hadnât just disappeared. đ„°LOVE THEM! @HMS7_1Stars @HeinemanHawks
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Derek Simcik (@Chef_Derek) reported
Omg @Xfinity this has been the worst experience ever trying to transfer my service to a new address⊠might just cancel and go with a different internet provider
- CurvyDivaLady (@CurvyDivaLady) reported
The @Xfinity rep tried to tell me I would need more service since I stopped using the box and that my internet would slow down but the box hadnât been plugged in since June, itâs been in my car trunk the whole time đ€š #upselling
- á”á”Raccoon (@RaccoonSpeaks) reported
@Meriotown Depends I mostly think AT&T is the worse but mostly people hate xfinity because there bad customer support and also because they are Comcast (which owns universal also dreamworks fun fact)
- Frances (@FrancesW007) reported
@Xfinity I am about to cancel my service! I have tried for several weeks to get a technician to come to my house to fix a low hanging wire in my backyard. I am having a pergola installed and it is blocking it. I am sick of being redirected to agents. About to cancel service!
- Sabina A Ellis (@ALEXiTYMKT) reported
@Xfinity the lack of communication especially with another outage is ridiculous. I need a credit ASAP! đ€Ź
- Angela (@SmackyKennedy79) reported
@Xfinity Also, it's ****** you still charge an early termination fee when the areas you service are out of the customer's control. Utilities like yourselves are a monopoly.
- Gloria L. Vann (@foxxy39) reported
@XfinitySupport I switched to Xfinity over 7 months ago. Service has never worked. I have called and chatted through the app over 100 times. I have spent the last 24 hours being transferred to agent after agent over 10 times and not one completed the task. I have requested a refund still nothing
- nutzinov (@nutzinov) reported
is @Xfinity having problems in Jacksonville, FL?
- cb is aging backwards and i cant stop help (@cyberbabyyyy420) reported
@bowiesjunk same i had sprint for like a yr and then it merged into tmobile, but i just got xfinity internet & they have a deal rn where if i switch to xfinity mobile i can get like a $40/month deal for phone service added to my $40 internet (im paying $92 for tmobile rn)
- SavageGoddess (@uknowuluvNikk) reported
@Xfinity yall technicians are the worst from management and below. They installed a broke modem no internet at all I called over 10 times and NO ONE showed up to fix it after the supervisor said he would make sure someone came back! Very unprofessional im going to @verizonfios
